Q. Are the prices on the web site in American dollars?
Yes. All prices found on the Canada Cheap Rx web site are in American dollars.
Q. What sort of quality control does Canada have for medications?
The Canadian government has very strict requirements for the manufacturing of medication in Canada. Canada's quality standards are considered to be among the highest in the world. Generic medications are all manufactured in Canada under Health Canada’s stringent requirements.
Q. Why do some drugs have different names in Canada?
These are trade or brand names registered by the manufacturer. In different countries manufacturers will often use different trade names. The medications have the same active ingredients, but may look different and have a different trade name.
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Q. How do I order?
1. Choose your Canadian Pharmacy Medication and place them in your shopping cart.
2. When you checkout you will be asked to create an account and fill out a brief patient form.
3. Follow the steps to complete your purchase.
4. If your Order is a prescripion, fax the prescription from your Doctor to our toll-free fax number 1877-877-8106.
5. Your order will be reviewed and dispensed by our Canadian Pharmacy.
Q. Can you fill prescriptions from doctors not in Canada?
Yes, once the Canadian doctor has reviewed and approved your prescription under his/her authority. This is done on our patients’ behalf at no additional charge. To guarantee the timely processing of your order, all prescriptions should be
submitted in English.
Q. My prescription drugs is for a different quantity than what you carry, can you fill my prescription or do I need a new one?
Patients should not alter their prescription(s) in any way. Patients should not change the quantity that the doctor has allowed on the prescription(s). This will void the prescription(s) and prevent the pharmacy from filling the prescription(s). Once the prescription(s) has been sent into the pharmacy, the pharmacist will contact the doctor, if required, to allow our package sizes to be filled.
Q. Is there a limit on how much I can buy?
Yes, you may purchase a personal use quantity as defined by pharmaceutical regulations, provided that you have a valid prescription for that supply of medication. If your physician writes a prescription for more than a single personal use quantity then the pharmacy can fill those refills as they come due. You may not purchase medications for resale or redistribution.
Q. Can I buy Valium, Tylenol #3 or similar medications from your canadian pharmacy?
Our canadian pharmacy legally cannot ship any narcotic or controlled substance out of Canada. The pharmacy also will not sell any habit forming medications.
Q. Are all drugs available in Canada?
No, our canadian pharmacy does not have all medications that are available in other parts of the world. We do have the majority of medications available in Canada.
Q. Are all drugs less expensive in Canada?
Most, but not all medications are less expensive in Canada.
Q. If I am already an existing customer do I need to send all of the forms with my new prescription?
Our canadian pharmacy requires the Form to be updated annually to keep your records up-to-date. The Order Form should accompany every new prescription order.
Q. How long can I expect to wait for my order after I send in my prescription and other required information?
It will typically take two to three weeks for new prescription orders and one to two weeks for refill orders.
Q. How do I place my refills for my medications?
Refills can either be taken over the phone by calling 1-877-730-8100.
Q. Can an order be cancelled?
An order can be cancelled if the order has not been filled or shipped out of the pharmacy.
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Q. Will you accept my insurance?
Unfortunately no, Canada Cheap Rx cannot accept foreign insurance and the affiliated facility in the US is not currently setup for this type of service. The pharmacies can however provide you with a proper receipt for insurance purposes. Your insurance company may or may not accept the receipts from Canada but should accept the receipts from the affiliated pharmacy in the US if you receive medications from that location.
Q. How do I pay for my order?
Our online pharmacy accepts Visa and Mastercard.
Ordering online requires the use of a credit card (Visa or Mastercard), if you need to use an alternate method of payment, please call our toll free number 1-877-730-8100 to place your order over the phone with our customer service specialists.
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Q. How much do we pay for shipping?
For American and Canadian customers, Canada Cheap Rx charges $12.95 US per total order.
International customers will be charge a different shipping price, depending on where they live and the medication purchased.
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